Terramo Account and Data Deletion

Terramo accounts are optional. You can request permanent deletion of your account and associated cloud data in either of these ways.

Delete from the Terramo app

Sign in to Terramo.
Open Profile, then Account.
Select Delete account and confirm the deletion.
If Terramo asks you to authenticate again, sign in and repeat the deletion steps.

Delete cloud data without deleting your account

Sign in to Terramo.
Open Profile, then Privacy & Data.
Select Delete cloud data and confirm the deletion.

This removes all synced travel data from Terramo servers and turns off sync. Your Terramo account and data stored locally on your device are not deleted.

Request account or data deletion without the app

Email caffestudios@outlook.com from the email address associated with your Terramo account. State whether you want your entire account deleted or only your cloud data, and include your platform and App User ID if available. Do not send passwords, payment details, travel notes, or invite tokens.

What is deleted

Deletion removes your Terramo authentication account, personal cloud travel and sync records, account-linked settings and notification tokens, and non-owner shared-trip memberships where permitted. The in-app deletion flow also clears Terramo data stored locally on that device.

If you own a shared trip, you may need to transfer its ownership or delete it before your account can be removed.

What may be retained

Transaction records managed by Google Play or RevenueCat, and records required for security, fraud prevention, tax, or other legal obligations, may be retained under the applicable provider policy or legal retention period. Any retained information is limited to those purposes.